RYE BROOK, N.Y.—August 8, 2011—Broadview Networks, a network-based business communications and cloud services provider, announced today that it has won a People’s Choice Stevie® Award in the Favorite New Telecom Product or Service category for OfficeSuite ACD, its Automatic Call Distribution (ACD) and Recording solution for small- and medium-sized businesses (SMBs).
The “Stevies” are an annual recognition for excellence in business presented by the American Business Awards (ABA), an organization that organizes several of the world’s leading business awards shows, including the prestigious International Business Awards. The American Business Awards are governed by a Board of Distinguished Judges & Advisors that features many leading figures in American business.
More than 140,000 votes were cast by the general public from May 12 through June 3, 2011, and the winners were honored at the ABA awards banquet on June 20 at the Marriott Marquis Hotel in New York City. A portion of the proceeds from the gala event will be contributed to Camfed (www.camfed.org), an organization that fights poverty and HIV/AIDS in Africa by educating girls and empowering women to become leaders of change.
OfficeSuite ACD is Broadview’s innovative and fully-featured ACD application integrated with OfficeSuite™, Broadview’s award-winning IP phone solution. OfficeSuite ACD delivers the call center features of PBX and stand-alone ACD systems to business customers without the expense of on-site equipment or additional IT support. OfficeSuite ACD is easily managed “in the cloud” and administered from anywhere via a web browser.
OfficeSuite is Broadview’s flagship cloud-based IP phone solution that provides businesses with everything they need to communicate over the phone and online—typically with no capital investment. OfficeSuite delivers a complete cloud-based, hosted phone system, more than 40 calling features, an intuitive and simple-to-use web portal to manage the service, and a robust calling plan that users can share at a given site. Businesses can also easily add Broadview’s FrontLine MPLS service to securely connect different locations into a fully meshed and QoS-enabled data network.
“We are very gratified to receive the People’s Choice Stevie Award for OfficeSuite ACD in the Favorite New Telecom Service category and are delighted by the response from our supporters,” said Ken Shulman, Broadview Networks’ Chief Technology Officer, accepting the award for the company. “Broadview is committed to developing innovative services that not only help business become more productive, but that also bring true enterprise-class features and capabilities to SMBs without the need to spend scarce capital for new equipment, software, or additional IT resources. OfficeSuite ACD is such a product. Even companies with small teams fielding incoming calls can benefit from an ACD solution that provides rich reporting and coaching capabilities, as well as a robust disaster avoidance capability—something that would cost thousands of dollars before is now just priced on a per user/per month basis.”
About Broadview Networks Holdings, Inc. www.broadviewnet.com
Broadview Networks is a network-based business communications provider serving customers nationwide. It provides the total solution for business communications, including local and long-distance voice communications, premises-based and patented hosted VoIP systems, data services encompassing VPN- and MPLS-enabled applications, traditional telephone hardware, high-speed Internet services, a full suite of managed services and a range of professional services. The Company provides an innovative portfolio of bundled, hosted IP phone and cloud computing services designed to meet the unique application requirements of diverse workforce groups. Its customers benefit from award-winning customer service, including a Web-based account management tool and a primary point-of-contact for real-time, personal customer care.
The Company is a control investment of MCG Capital Corporation (NASDAQ: MCGC). Its largest investors are MCG Capital, Baker Capital and New Enterprise Associates.