Important Info

Data & Internet Info

OfficeSuite Help

OfficeSuite Training

Calling Card Info

Tariffs & Rates

CPNI Request

Internet Use Policy

 
Make sure your business is utilizing the control, simplicity, and productivity that Broadview OfficeSuite provides. Visit the links below to learn how to take full advantage of the plethora of customizable options that OfficeSuite provides.

All Users

Log in to OfficeSuite:

Enter tenant ID preceded by the / character (i.e. http://officesuite.broadviewnet.com/?tenant=/2125551212)
Log into your OfficeSuite phone to manage features and call coverage options.
 
Quick Start Guide:

5220 MODEL
5224/5324 MODEL
5304 MODEL
5340 MODEL
USB Phone
Softphone

Use this as a checklist or guide for the initial configuration of your IP phone station.
Self-Installation Videos
OfficeSuite Station self-installation videos
 
Mitel IP Phone Manual
USB Phone User Guide

 

This manual contains explanations of the phone and instructions on the basic operation of the web browser.
 
OfficeSuite Softphone
(license key required).

 

Optional feature that provides mobile professionals full office phone functionality through any PC anywhere.
OfficeSuite Click-to-Dial
(license key required).
Optional feature that provides click-to-dial function with TAPI compatible applications.
 
OfficeSuite Demonstration Online overview of OfficeSuite and the Control, Simplicity and Productivity that it provides.
 
Headset Info This link to Plantronics.com lets the user select and purchase a headset compatible with the Mitel phones provided with OfficeSuite.
 
Log in to OfficeSuite Voicemail Access, listen and manage your OfficeSuite Voicemail messages online.
Enter your phone number, extension, and voicemail PIN.
Voicemail Instructions Instructions for setting up and modifying the voicemail box and how to retrieve messages.


Administrators Only

Quick Start Guide for administrators: Use this as a checklist or guide for the initial set-up of your communications system.
 
Reference Guide for administrators: Detailed instructions for the set-up, maintenance, and customization of your communications solution.
 
Reference Guide for ACD administrators: Detailed instructions for the set-up and use of optional ACD features.
 
Information about OfficeSuite Click-to-Dial for administrators: Detailed instructions for the installation, set-up and use of the optional OfficeSuite Click-To-Dial feature.
 
Voicemail Distribution Groups User Manual Tenant Admin Instructions for use of OfficeSuite Voicemail Distribution Groups
 
Set-up Instructions

VM Retrieval Instructions
Instructions for Enhanced Redirect customers that use a voicemail box as the target for redirected calls during a service outage.


For additional assistance, contact the OfficeSuite support team at
888-623-VOIP (8647) – or click here for e-mail

 

 

 

 


 




    Check my IP address

Click here