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Lifeline is a government program that offers qualified low income households a discount on
their monthly local telephone bill.
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How much can I save?
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You will save up to $14.80 on your basic monthly bill. These benefits apply to your local telephone service charges that you purchase as measured service (including local usage), or as flat rate service . These benefits will also cover your FCC line charge.
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How do I know if I am eligible? |
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Program based eligibility:
- Supplemental Nutrition Assistance Program (SNAP)
- Medicaid
- Low Income Home Energy Assistance Program (LIHEAP)
- Supplemental Security Income (SSI)
- Temporary Assistance for Needy Families (TANF)
- Persons with a non-service related disability and receiving Veterans Disability Pension or Veterans Surviving Spouse Pension
- Persons who are eligible to receive benefits from one or more of the programs listed above but are not currently receiving benefits from that program
- Additional eligibility criteria may apply to residents of federally recognized tribal lands
Income based eligibility:
- Total household income at or below an amount determined by eligibility criteria for the programs listed above.
- Are there any restrictions?
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Are there any restrictions?
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Lifeline can only be used for the primary telephone line in a household. You may purchase additional services available to a non-Lifeline customer. You must establish phone service prior to applying for the Lifeline discount. The name on the phone bill must match the name of the household member participating on the eligible program.
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How do I apply?
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To apply for Lifeline call Broadview directly at 800-276-2384. An application can be obtained via phone.
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What proof of eligibility do I need to provide?
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You will be asked for proof of your eligibility by submitting a form signed under penalty of perjury that you receive benefits from or a copy of any dated document which verifies your participation in one of the qualifying programs listed above. Proof of total household income may be required for income based qualification. Your Lifeline benefits will take effect when proof of eligibility is received.
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How do I continue to receive Lifeline benefits?
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Eligibility is reviewed periodically. Your benefits will be discontinued when you no longer meet the eligibility requirements or when proof of eligibility is not received. Customers who are no longer eligible for Lifeline benefits must notify their service provider.
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Other Useful Information
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There are other options that can help you save money, including free toll blocking, waived deposit with toll blocking and voluntary limit on long distance calling (toll control).
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Link Up helps households reduce the cost of initiating telephone service. This program pays some of the cost of connecting local telephone service to your home. However, Link Up does not cover the cost of wiring inside your home.
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How much will I save?
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Link Up will pay 50% of your installation charges for total discount of $30.00 (Maximum benefit $30.00).
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How do I know if I am eligible?
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If you qualify for Lifeline, you also qualify for Link Up.
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Link Up can only be used for the charges for activating a primary telephone line or moving existing service to a new address. Charges related to wiring and telephone jacks within your home and wireless handsets are not eligible for the Link Up discount.
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How do I apply?
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To apply for Link Up you will follow the same application process as Lifeline and the same proof of eligibility as Lifeline.
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Being a Lifeline or Link Up customer does not protect you from being disconnected if you fail to pay your
telephone bill. Lifeline and Link Up discounts cannot be applied to an outstanding balance owed to your phone
company. Lifeline can only be applied to one wireless OR wireline telephone per household.
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